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Governments often use cloud technology to provide sery ices to citizens, however, it is mostly private clouds. The next inevitable stage is that governments start to use the public cloud to take advantage of this technology, however, governments have been reluctant to use the public cloud for sensitive data because of security and privacy concerns. The solution to the problem is either technical which involves encryption or is found within the relationship (often the service level agreement SLA) between the government and the cloud provider, my study is about the latter. There are numerous standards, frameworks, guidelines and certification schemes (CCM, CAIQ, ENISA, ISO, NIST, etc) available to govern this relationship, some of them are for any type of organisation not just governments, some are aimed at governments (G-cloud in UK). The problem is that I think that they do not address the needs of governments when putting sensitive in the public cloud, if they did then why do all governments have no confidence to do this? I believe that the solution lies in a standard or framework or recommendations that governs the SLA. I have looked at many of them and they are often weak in different areas. I want to critically analyse them against a set of criteria and then provide a new standard, guidelines or recommendations (not sure yet) for governments who want to use the public cloud for sensitive data. At the moment the idea sounds good but I am having trouble with the research questions and confidence that there is a contribution. I have been told to develop research questions for this idea and develop a methodology to answer these questions. I am struggling with this. I need help developing the idea, research questions, establishing a contribution and developing a methodology. Even if you can suggest other research ideas related to this idea I don’t mind. There is a problem to be solved but until now this has not been accepted by the university. ENISA (2015) who are the main body for cloud security in Europe have said that there is a problem, that governments are reluctant to put sensitive in the cloud and that the solution lies in the SLA.


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